how do i return my at&t phone

Return the device within the offer window. Go to our return policy and watch the Returning your device video.


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If you dont have your account number make sure you know the phone number for at least one of the devices on your account.

. Remove the SIM card. ET will be shipped and in most cases delivered the next day. Dont worry about a shipping address.

For help call the number provided on your invoice. You can return or exchange a device during the 14-day return period. Claims fulfilled with a replacement device and approved by 6 pm.

Reset the phone to remove all of your data text and pictures and passwords. For 15 days or more a refund is subject to the manufacturers warranty period. This return policy may not reflect the policies of ATT authorized retailers.

Some phones devices and accessories do not use the standard ATT return policy. Up to 6 cash back Shop ATT for home telephones and landline phones for home and small office use. ATT values our relationship with you and offers a return policy for equipment and services purchased directly from ATT.

You can return or exchange your device during the return and exchange period if you purchased it. Up to 6 cash back Bring your own phone Bring your own phone Bring your own phone. Have the manufacturers original packaging.

Why do I need to write functionvalue return my_functionvalue as a callback in nodejs - NodeJS Glasses to protect eyes while coding. Take a picture of the tracking number. Steps Download Article.

Completely random phone in the mail these arent guaranteed but at least they are free with no commitments. If youre returning your equipment by mail or canceling your service call the number provided on your invoice. You call or go to a store like OP did and get a free phone.

If you cancel service while youre under a service commitment an early termination fee ETF will apply or if youre. These are free under condition of continued service. It literally gave me a UPS tracking number through that instead of the website which is really odd.

ATT values our relationship with you and offers a return policy for equipment and services purchased directly from ATT. Your refund may be reduced by the amount of restocking or shipping fees. If youre a T-Mobile for Business customer request a call instead.

Up to 6 cash back This site uses cookies to store information on your computer. Up to 6 cash back Head into a store. When you get your replacement device Your replacement package includes return shipping materials so you can send us your defective device.

At T 993 Black 2 Line Speakerphone Business Conference Phone Office Phone Ebay In 2022 Conference Phone Phone Speaker Office Phone Prep your phone for a return or exchange. Claims may be fulfilled with new or ATT Certified Restored equipment which is previously opened andor used. ATT PREPAID SM.

Without this return label it wont. Well send you a prepaid return label to ship your device back. If you cant locate the prepaid return shipping label contact us.

Our wide variety of corded and cordless solutions are great for any. Our return policy does not reflect the policies of ATTs authorized dealers or retailers. Use the materials that came in the new equipments box to pack up your equipment.

Prepaid deals Prepaid deals Prepaid. Ask Your Own Cell Phones Question. Return through the mail.

Skip to main content. Up to 25 cash back I must return my old phone and ATT told me to delete everything before returning it. Some of these cookies are essential while others help us to improve your experience by providing insights into how the site is being used.

Tear off the bottom receipt tab from the prepaid shipping label. Locate your ATT Wireless account number. Virgin Islands cannot be shipped for next-day delivery.

Conference speakerphones Cordless headsets 1- and 2-line telephones. For more detailed information on the cookies we use please see our Cookie Policy. Send your old phone back to ATT within 10 days using the provided shipping.

The process may take up to two months. Over the phone from AT. 10-series - business phone system.

Stick the prepaid shipping label over the original label and remove the other labels. Our prepaid return label has that covered. We wont credit your card for the return.

Take pictures of your device front to back. Visiting an ATT company-owned store. Deliveries to Alaska Hawaii Puerto Rico and US.

Restocking fees still apply. If you purchased your equipment from an authorized retailer of ATT products follow the return instructions provided by the retailer. If youre returning your equipment by mail or canceling your service call the number provided on your invoice.

Make sure you return the defective device to us within 30 days of receiving your. Be in like-new condition with no physical or water damage. From a corporate-owned AT.

To start the process contact us through online chat or 8003310500. Put your old phone in the box and put on the prepaid label on the front. ATT will issue your refund back to the original payment method such as checks credit and debit cards.

Labels usually arrive in your email within 24 hours. Pack your device and everything that was included in the original manufacturers packaging. Make a copy of the USPS prepaid label tracking number.

You will receive return postage for your old phone in the package with your replacement. Free shipping on all orders 50 and over in the Continental US. That means ATT will be charging you for the phone but also crediting those charges.

Shipping the device back. To begin this return process contact us. Include a copy of the invoice with your return and keep a copy for your records.

If the phone or device you purchased does not meet your expectations return it by mail within 14 days from the date the equipment was shipped. Not returning your device voids the ATT Trade-In Offer. For example some devices must be returned within 14 days from the date of purchase instead of 30 days.

Refunds are applied using the. Where to take your equipment. For specific exception details about the return policy for your phone device or accessory visit ATT Wireless Return Policy and click the Returns by Device tab.

Mail your device via USPS. Review your ATT service agreement. The equipment back to ATT or take it to any ATT company-owned retail store.


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